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 Dear Valued Customers, 

At Starpups, we pride ourselves on running a tight ship, especially as the holiday season approaches. To ensure that all our furry clients look their best for the holidays, we need your help in maintaining our schedule. 

Important Update: Please arrive 15 minutes early for your scheduled appointment. This will help us stay on track and minimize any potential delays. 

As a reminder, we have strict policies regarding punctuality. Late arrivals will incur a fee starting at $15. If you are more than a few minutes late, we may need to reschedule your appointment.